Returns & Exchanges
At Vero Moda Oslo, we want you to love your purchase; however, if you are not completely satisfied, you can return your items within 30 days of receipt for a full refund or exchange. Please ensure all garments are unworn, unwashed, and retain their original tags and packaging.
Return Process
- 1.Register Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Carefully place the items in their original packaging and include the printed return form inside the parcel to ensure fast processing.
- 3.Attach the Label
Print the prepaid shipping label provided via email and securely attach it to the outside of your package, covering any previous delivery marks.
- 4.Drop Off and Track
Drop off your parcel at any authorized collection point and keep your receipt as proof of postage until your refund is confirmed.
